our website at www.mogoplus.com and the service that we provide as a result via the website (the
“Service”). It explains what personal information we collect from users of our site and what we do
with that information. We update our policy from time to time, and recommend for you to revisit
our website regularly to see the latest copy of our Privacy Policies. Any changes will come into effect
when the updated Privacy Policies are posted to the website. We have created these Privacy Policies
to demonstrate our commitment to protecting your privacy and to disclose our information and
privacy practices for our website, our software and our services.
If you have any further questions about our Privacy Policies, email us at firstname.lastname@example.org.
1. WHO ARE WE?
This website and the Service is operated by Mogo Holdings Limited “MOGO”, which is a company
registered in England and Wales with company number 9425237. Its registered office is at 107
Cheapside, London EC2V 6DN.
2. COLLECTION AND USE OF PERSONAL INFORMATION
Our site collects personal information about you when you use a link to send us an email. If, in that
email or any attachment to the email, you voluntarily provide us with personally identifiable
information about yourself, such as your name, address or telephone number, we will collect and
store that personal information and by using that link you consent to us doing so.
3. CONTROL AND PROCESSING OF PERSONAL INFORMATION
We process personal data on behalf of our our customers, who use our Service to gather information about
an application you have made to them. However, we, Mogo Holdings Limited, is the Data Processor
for the purposes of the Data Protection Act 1998 and we do not make independent decisions about
how your personal information is processed in order to provide the Services to our users.
4. SHARING OF PERSONAL INFORMATION
It is necessary for the operation of our service for you or us to disclose your personal information to:
our employees and agents, and any future group companies and their employees and
agents, for the purpose of communicating with you.
– anyone who may purchase any or all of our assets, including your personal information (we
will contact you using the details you provide if there is any change in the person controlling
As a result of us disclosing your personal information to any of the parties mentioned above, you
consent to your personal information being held by us and additionally by the parties mentioned
above for the purposes of providing the Service.
We will not disclose your personal information to anyone other than those parties set out within this
5. IP ADDRESSES AND COOKIES
We may collect information about your computer, including where available your IP address,
operating system and browser type, for system administration and to analyse aggregate
6. SECURITY OF PERSONAL INFORMATION
We take the security and disclosure of personal information very seriously and as such we will not
sell, trade, rent or otherwise provide personal information sent to us via our site to any third parties
save as set out above.
We are mindful of the importance of upholding the security of information under our control. All
data collected through our site that is stored electronically, is stored on secure servers, and we have
stringent security and confidentiality procedures covering the storage and disclosure of such
information, in accordance with the Data Protection Act 1998. We endeavour to take all reasonable
steps to protect the privacy of your personal information. However, we cannot guarantee the
security of any personal information you disclose on-line. You accept the inherent security risks of
providing information and transacting over the Internet, and will not hold us responsible for any
breach of security, unless this is due to our negligence or wilful default.
6. OTHER WEBSITES
Some websites that have links to and from our site from time to time may collect personal
information about you when you access or utilise those links. We do not control the collection or use
websites that have links to and from our site from time to time may also use their own cookies. We
have no access to, or control over these cookies, and you are advised to check the cookie policies on
such other websites or to amend your site browser’s settings with respect to cookies accordingly.
By using our website, you agree to indemnify and hold harmless Mogo Holdings Limited from and
against any and all losses, claims, damages, costs and expenses (including reasonable legal and
accounting fees) that we may become obliged to pay, arising or resulting from your use of our
part. Mogo Holdings Limited reserves the right to assume or participate, at your expense, in the
investigation, settlement and defence of any such action or claim.
This page provides information about how we use and share personal data relating to our business
contacts and their representatives.
1. WHAT DO WE USE BUSINESS PERSONAL DATA FOR?
This section explains the purposes for which we use personal data about our business contacts
and their representatives.
We use personal data for marketing purposes. This includes informing you about products and
services that we think may be of interest to you and providing you with related materials such as
news items and blog posts. We would contact you for marketing purposes by email, telephone or
post with your consent and would stop any such communication upon your request. You might also
be contacted through any channel for other purposes — for example, as part of our ordinary
relationship management activity and as necessary to deliver the Service.
We use personal data for relationship management purposes. Relationship management is the
ongoing maintenance of our relationship with our clients and their representatives. This could
include activities such as letting you know about product changes or planned maintenance activity,
contacting you with billing enquiries, dealing with your enquiries, or asking you for feedback or
about what sorts of products you want us to develop.
Sometimes we might need to use your personal data to provide you with information, services and
facilities that you have asked for. For example, if you ask us for a brochure for one of our products.
Monitoring and improving our websites
We may use information such as how different people navigate around our websites, how long they
spend on particular pages, whether they download any of our content (including product brochures,
white papers and so on) or watch videos in order to help improve the user experience of our
2. WHAT ARE OUR LEGAL GROUNDS FOR HANDLING PERSONAL DATA?
We rely on your consent to make contact with you by email for marketing purposes. You can
withdraw that consent and ask us to delete your information at any time by contacting us directly via
email@example.com — please see section 6.
The United Kingdom’s data protection law also allows the use of personal data where the benefits
(or “legitimate interests”) of doing so outweigh the possible negative implications for the relevant
individuals. These are the grounds on which we usually rely when we use your information for
anything other than making contact with you by email for marketing purposes with your consent.
In some circumstances, we may have other grounds to process personal data for example:
– Necessary for performance of a contract with the relevant individual, or to take steps for
entering into a contract. For example, if you sign up to one of our products or services, it will
often be necessary for us to use your details in order to provide that product or service and
you must consent to our use of your details to the extent required to provide that product or
service in order to use that product or service.
– Necessary in order to comply with a legal obligation. For example, some regulators,
government bodies and courts have powers to order us to provide personal information
and, like any other organisation, we sometimes have to comply with their requests and we
whilst we may make commercially reasonable efforts to defend personal information from
unjustified regulatory or governmental access, we do not make any guarantee about the
extent to which we
3. WHO DO WE SHARE THE INFORMATION WITH?
Your personal data may be shared between the colleagues of Mogo Holdings Limited to allow them
to perform their job functions and any future companies that are to be set-up or form part of Mogo
We may also provide your information to third parties who help us use it. For example:
– We might use a third party email broadcasting service in order to send you marketing emails
(if you have agreed to receive them).
– We might use a printing company to produce and send personalised direct mail.
– Our database of personal data may be hosted by, but not accessible to, third parties on our behalf.
These service providers will not be allowed to use your information for their own purposes or on
behalf of other organisations.
4. WHERE IN THE WORLD IS THE INFORMATION SENT?
We are based in the United Kingdom, and will normally access and use your information from here.
However, we also have operations in Australia and personal data may be accessed from there too. In
both cases, the use of the information in those locations is protected by European data protection
In particular, personal data that you submit to us in the EU is stored at rest inside the EU in data
centres located in the United Kingdom. We may transfer your personal data outside of the EU in
providing the Service to you. By using the Service you consent to our doing so. We ensure that we
have adequate contractual and procedural measures in place to protect any such transfers of
personal data outside the EU.
5. FOR HOW LONG IS THE INFORMATION RETAINED?
We will normally keep your personal data while you or your employer have an ongoing relationship
with us or if you have demonstrated an interest in our products and services within the past two
years. You can request us to delete it earlier as explained in section 6.
6. WHAT RIGHTS DO YOU HAVE IN RESPECT OF THE INFORMATION THAT WE HOLD ABOUT YOU?
You have several different rights in relation to the personal data that we hold about you. These are
briefly described below.
Access: You have a right to find out what personal data we hold about you, and certain other
information such as how we are using it. From 25 May 2018, you also have a right to receive
information in a portable format in certain circumstances.
Rectification: If you believe that the information that we hold about you is Inaccurate or out of date,
you have a right to get it corrected.
Withdrawal of consent / objection: Where we rely on your consent to use your personal data, you
are free to withdraw that consent at any time. In any other cases, you can let us know that you
object to us using your personal data (for example, if you do not want to receive marketing calls
from us any more).
Deletion: If you want us to delete your personal data, you can ask us to do so at any time. (However,
you may wish us to retain your basic details on a suppression file so that we do not subsequently
contact you if we receive your details again in the future.)
Restriction: You can ask us to restrict our use of your personal data in some circumstances, such as
while we are verifying whether the information is accurate. While the information is restricted, it can
only be used for certain limited purposes such as bringing or defending legal claims, or protecting
another person. It cannot be used or shared for ordinary purposes.
If you have any questions about our processing of personal information, or the rights set out in these
Privacy Policies and how to exercise them you can write to:
The Data Protection Officer
Mogo Holdings Ltd
58 Davies Street,
London, Wik 5AB
measures we have in place, how we store log-in credentials and what personal information we
collect from users of our software.
We maintain our servers in a highly secure server environment with 24 X 7 monitoring, surveillance
and support to prevent unauthorized access and data security. Advanced security measures
including firewalls, security guards and surveillance are taken to ensure the continued service and
protection of our services from natural disaster, intruders and disruptive events.
2. PASSWORDS AND LOG-IN CREDENTIALS
Your passwords and other log-in credentials do not pass through Mogo Holdings Limited servers or
those of its service provider partners. When you enter this confidential information into the MOGO
application, it goes straight to the secure website which you authorise to access on your behalf.
Neither Mogo Holdings Limited employees nor any of its contractors or service provider partners can
obtain or access your passwords or other log-in credentials entered into our software. We will also
never ask you for your passwords or other log-in credentials via mail, email or telephone or in any
other unsolicited manner.
3. INFORMATION WE COLLECT
Our application collects, encrypts and securely transfers confidential, personal information. By
downloading or connecting to the application, entering their secret log-in credentials and other
information required from time to time to complete a form on our website or in our Service users
consent to Mogo Holdings Limited providing this service to service provider partners, requesting and
paying for verification of specified information. We may store this confidential, personal information
at the request of the relevant Data Controller for a period of no longer than 30 days after we have
collected it. Once it has been received by our service provider partners, we delete it permanently.
We may collect limited personal information from users who download or use our software, as
required by a service provider partner. This data consists of names, email address, a reference
number and/or other identifying data provided by a service provider. We use this information to
authenticate users and implement our verification service.
We collect and log aggregate user statistics and website traffic. Such information includes traffic
statistics, date and time of visits, device and browser type used to access the service, frequency of
visits, etc. We use this information to improve the services delivered to our customers, to track and
diagnose software performance problems and to administer our website. We may disclose such
aggregated user statistics in order to describe our services to prospective partners, affiliates and
other third parties for lawful purposes.
Other than as required by your service provider and agreed by you or as disclosed in this Privacy
Policy, at no time will Mogo Holdings Limited disclose identifiable personal information to any third
parties without your express, written consent.
If you have any further questions about our Privacy Policies, email us at firstname.lastname@example.org.